Interactive Television (ITV) Courses and Students' Satisfaction

The purpose of this literature review is to identify and address major themes in the distance education literature, particularly as they relate to interactive television (ITV) and student satisfaction. Major themes include satisfaction based on site-type, previous research biases, faculty-student interaction, characteristics of satisfied learners, qualitative differences in satisfaction, satisfaction with regards to traditional versus ITV courses, attitudinal changes and time progression. In addition to summarizing this literature, this review intends to expose critical gaps and offer suggestions for future research. (62 references) A Review of the Literature The purpose of this literature review is to identify and address major themes in the distance education literature, with a focus on higher education, particularly as they relate to interactive television (ITV) and student satisfaction. Major themes include satisfaction based on site-type, previous research biases, faculty-student interaction, characteristics of satisfied learners, qualitative differences in satisfaction, satisfaction with regards to traditional versus ITV courses, attitudinal changes and time progression. In addition to summarizing this literature, this review intends to expose critical gaps and offer suggestions for future research. (62 references) Method of Literature Selection The following electronic databases were utilized: EBSCO; Academic Search Premier; Agricola; American Humanities Index; Business Source Premier; CINAHL; Communication & Mass Media Complete; ERIC; Health Source: Nursing/Academic Edition; MAS Ultra – School Edition; MasterFILE Premier; Primary Search; Professional Development Collection; PsychINFO; Psychology and Behavioral Science Collection; Religion and Philosophy Collection; Sociological Collection; TOPICsearch; WebSPIRS; ACM Digital Library; Civil Engineering Database; Compendex; Engineering Research Database; IEEE Xplore; and INSPEC.